Free
One show, one report. No card needed.
$0per month
Start free- 1 active event report
- Up to 2 recipients per report
- Daily, weekly or custom weekday schedules
- Eventbrite and Universe integrations
- TicketCounts.io header on reports
- Email support
Pricing
Plans and pricing
Free for 1 active event report. Starter $7, Pro $15 and Venue $39 a month. Every new account starts with 14 days of Pro, no card needed.
Last updated
Plans
Starter
Up to 10 shows reporting at once.
$7per month
Choose Starter- 10 active event reports
- Up to 10 recipients per report
- Daily, weekly or custom weekday schedules
- Eventbrite and Universe integrations
- Your logo on every report
- Choose the report design: Classic, Ledger or Marquee
- Email support
Pro
RecommendedUp to 30 shows, 25 recipients each.
$15per month
Choose Pro- 30 active event reports
- Up to 25 recipients per report
- Daily, weekly or custom weekday schedules
- Eventbrite and Universe integrations
- Your logo on every report
- Choose the report design: Classic, Ledger or Marquee
- Turn off the TicketCounts.io footer per report
- Email support
Venue
A full calendar: up to 100 shows.
$39per month
Choose Venue- 100 active event reports
- Up to 100 recipients per report
- Daily, weekly or custom weekday schedules
- Eventbrite and Universe integrations
- Your logo on every report
- Choose the report design: Classic, Ledger or Marquee
- Turn off the TicketCounts.io footer per report
- Priority email support
Prices in USD. Paid plans renew automatically every month until you cancel. Cancel anytime from Billing; you keep the plan until the end of the paid month. Plan changes are prorated on your next invoice. There is no annual plan yet.
Compare plans
Every plan includes both live platforms, every schedule type and one email per recipient.
| Feature | Free | Starter | Pro(recommended) | Venue |
|---|---|---|---|---|
| Price | $0 | $7/mo | $15/mo | $39/mo |
| Active event reports | 1 | 10 | 30 | 100 |
| Recipients per report | Up to 2 | Up to 10 | Up to 25 | Up to 100 |
| Your logo on reports | No | Yes | Yes | Yes |
| Choose the report design | Classic | 3 designs | 3 designs | 3 designs |
| Turn off the TicketCounts.io footer | No | No | Yes | Yes |
| Schedules | Daily, weekly or custom weekdays | Daily, weekly or custom weekdays | Daily, weekly or custom weekdays | Daily, weekly or custom weekdays |
| Platforms | Eventbrite and Universe | Eventbrite and Universe | Eventbrite and Universe | Eventbrite and Universe |
| Support | Email support | Email support | Email support | Priority email support |
What counts as an active event report?
An active event report is one scheduled report for one event that is switched on. Paused reports do not count, so you can pause a finished show and start the next one without changing plans. Free allows 1; Pro allows 30 at once.
Counts toward your plan
A report that is on and scheduled to send. One report covers one event.
Does not count
Paused reports, and reports for shows that have ended: they pause on their own when the platform marks the event ended or canceled.
Over the limit
When an account moves to a smaller plan, the newest reports beyond the limit pause. Nothing is deleted, and they resume when you upgrade.
How many people can get each report?
Each report goes to up to 2 recipients on Free and up to 100 on Venue. Recipients do not need an account, each gets their own copy, and every email has an unsubscribe link. Addresses that unsubscribe, hard-bounce or mark a report as spam are skipped automatically.
- FreeUp to 2 per report
- StarterUp to 10 per report
- ProUp to 25 per report
- VenueUp to 100 per report
One invalid address never stops the report from going to everyone else.
How does the 14-day trial work?
Every new account gets 14 days of Pro, with no card needed. If you have not picked a paid plan when it ends, the account moves to Free. Nothing is deleted: your oldest active report keeps running and goes to its first 2 recipients, and the others pause until you upgrade.
Day 1
Everything in Pro
Up to 30 active reports with up to 25 recipients each, your logo on reports and the option to turn off the footer.
Day 12
A reminder
We email you 3 days before the trial ends. Pick a plan from Billing in your dashboard if you want to keep more than Free allows.
Day 15
Free, unless you chose a plan
Your oldest active report keeps running and goes to its first 2 recipients; the others pause until you upgrade. Free reports use the TicketCounts.io header and always show the footer.
Already a subscriber?
If you subscribed before these plans, you keep your plan and its limits at your current price until you change plans or cancel; any price change comes with at least 30 days' notice. Starter (legacy), Professional (legacy) and Business (legacy) are no longer sold to new accounts. You can switch to a current plan from Billing.
| Plan | Price | Active event reports | Recipients per report |
|---|---|---|---|
| Starter (legacy) | $4.99/mo | 10 | Up to 10 |
| Professional (legacy) | $9.99/mo | 25 | Up to 10 |
| Business (legacy) | $19.99/mo | 50 | Up to 10 |
Once you leave a legacy plan, it cannot be chosen again.
How does it compare with Eventbrite’s scheduled reports?
Eventbrite’s built-in scheduled reports are free and enough for some organizers. TicketCounts.io adds shows months out, your own send times and Universe support. Both cover one event per report, and neither lets you change the subject line. The Eventbrite facts below are sourced and dated.
| Compared | Eventbrite scheduled reports | TicketCounts.io |
|---|---|---|
| Price | Free (built into Eventbrite) | Free plan for 1 report; paid plans from $7/mo |
| Scheduled reports | Up to 10 per organizer | 1 to 100 active event reports, by plan |
| Recipients per report | Up to 10 | Free 2, Starter 10, Pro 25, Venue 100 |
| Events per report | 1 | 1 |
| Which events | Only events in the next 3 months | Any live or started event, however far out |
| When reports are sent | Daily (for the prior day), weekly on Monday, or monthly on the 1st | Daily, one weekday, or the weekdays you pick, at the time you choose in your time zone |
| Platforms | Eventbrite only | Eventbrite and Universe |
Eventbrite facts as of .
Sources
Eventbrite is a trademark of Eventbrite, Inc. TicketCounts.io is not affiliated with or endorsed by Eventbrite.
The full comparison, including when Eventbrite’s own reports are enough
What do other ticket count tools cost?
Tools built for agents and agencies pull counts from many box offices and ticketing sources into one dashboard, and they can be the better choice for that job. The table lists each one’s published price and who it is built for; the sources and the dates we checked them are under it.
| Tool | Built for | Published price | A better fit when |
|---|---|---|---|
| Gigwell Ticket Counts Pro | Booking agencies collecting counts from many venues and box offices | $79 to $319 per month billed annually ($99 to $399 billed monthly), from 25 shows up to unlimited | An agency needs to request and chase counts from many box offices, with overdue alerts and market pace reports. |
| RealCount | Agents, managers, promoters and venues aggregating counts from many sources | Artist $15, Boutique $100, Growth $250 per month, Enterprise by quote | A team needs counts from many ticketing sources in one dashboard with historical pacing. |
Sources
- Gigwell: Ticket Counts Pro (checked )
- Gigwell: Pricing (checked )
- RealCount (checked )
Product names are trademarks of their owners. TicketCounts.io is not affiliated with them.
Pricing questions
How much does TicketCounts.io cost?
Free is $0 for 1 active event report with up to 2 recipients; Starter is $7 a month for 10 active event reports with up to 10 recipients each; Pro is $15 a month for 30 active event reports with up to 25 recipients each; Venue is $39 a month for 100 active event reports with up to 100 recipients each. Paid plans are billed monthly and you can cancel anytime.
Is there a free trial?
Yes. Every new account gets 14 days of Pro with no card needed. When the trial ends without a paid plan, the account moves to Free: your oldest active report keeps running and goes to the first 2 recipients on its list, the other reports pause until you upgrade, and the TicketCounts.io header replaces your logo. Nothing is deleted.
What counts as an active event report?
An active event report is one scheduled report for one event that is switched on. Paused reports do not count toward your plan, so you can pause a finished show and start the next one. Pro allows 30 at once.
Can I put my logo on the reports and remove the footer?
Your logo appears on reports on every paid plan; Free reports use the TicketCounts.io header. The "Sent by your organization via TicketCounts.io" footer can be turned off per report on Pro and Venue, and is always shown on Free and Starter.
Can I cancel anytime?
Yes. Cancel from the billing page in your dashboard; you keep your plan until the end of the month you paid for, then the account moves to Free. Plan changes are prorated on your next invoice.
Do recipients need an account?
No. Recipients just get the email. Each one receives their own copy, so nobody sees the other addresses. Every email has an unsubscribe link, and mail apps that support it show a one-click unsubscribe button. Free allows up to 2, Starter allows up to 10, Pro allows up to 25 and Venue allows up to 100 recipients per report.
Start with 14 days of Pro.
No card needed. After the trial you stay on Free unless you pick a plan.