Terms of Service

Last updated: October 1st, 2025

1. Agreement to Terms

By accessing or using TicketCounts.io ("Service"), operated by Elektronic Group Inc ("Company", "we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

TicketCounts.io provides automated ticket count reporting services for event promoters, venues, and booking agents. Our Service allows you to:

  • Generate automated ticket sales reports from connected ticketing platforms
  • Schedule recurring reports
  • Share reports with multiple recipients
  • Customize reports with your branding

3. Account Registration

To use our Service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update any changes to your account information
  • Accept responsibility for all activities under your account
  • Be at least 18 years of age or have parental consent

4. Subscription and Payment

4.1 Subscription Plans: We offer various subscription tiers with different features and usage limits. Current pricing is displayed on our website and may be changed with 30 days notice.

4.2 Payment: Subscriptions are billed monthly in advance. Payment is processed through our secure payment processor. You authorize us to charge your payment method for recurring subscription fees.

4.3 Cancellation: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No refunds are provided for partial months.

4.4 Failed Payments: If payment fails, we may suspend or terminate your access to the Service after reasonable notice.

5. Third-Party Integrations

Our Service integrates with third-party ticketing platforms (such as Eventbrite). You must:

  • Have proper authorization to access data from connected accounts
  • Comply with the terms of service of all connected platforms
  • Understand that we are not responsible for the availability or accuracy of third-party services
  • Grant necessary permissions for our Service to access your ticketing data

6. Acceptable Use

You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use automated means to access the Service without permission
  • Share your account credentials with others
  • Violate any applicable laws or regulations
  • Transmit any malicious code or malware
  • Resell or redistribute the Service without authorization

7. Intellectual Property

7.1 Our Property: The Service, including all content, features, and functionality, is owned by Elektronic Group Inc and protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content: You retain ownership of any logos, branding, or content you upload. By using our Service, you grant us a limited license to use your content solely to provide the Service to you.

7.3 Feedback: Any feedback or suggestions you provide may be used by us without any obligation to you.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and process data as described in our Privacy Policy, including ticket sales data from connected platforms.

9. Service Availability

9.1 Uptime: While we strive for high availability, we do not guarantee uninterrupted access to the Service. We may suspend access for maintenance, updates, or other reasons.

9.2 Modifications: We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELEKTRONIC GROUP INC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or malware transmitted through the Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Elektronic Group Inc, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. You may also terminate your account at any time through your account settings or by contacting us.

13. Dispute Resolution

13.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Elektronic Group Inc is registered, without regard to conflict of law provisions.

13.2 Arbitration: Any dispute arising from these Terms or the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property matters.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

15. General Provisions

15.1 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

15.2 Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

15.3 Waiver: No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

15.4 Assignment: You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Elektronic Group Inc
Email: [email protected]
Website: https://ticketcounts.io