For booking agents

Ticket counts for booking agents

You don't need a TicketCounts.io account. Ask the promoter to schedule a TicketCounts.io report for your artist's show, and the count arrives in your inbox on the days and at the time you agree, straight from their Eventbrite or Universe account. Agents never pay.

Last updated September 18, 2026

Cost to agents: $0; Recipients never pay or sign up.
Sent from: Eventbrite or Universe; The promoter's own ticketing account.
Schedule: Agreed with the promoter; Daily, weekly or custom days, in your time zone.
Stop anytime: Unsubscribe link; In every report.

Request flow

How do I get TicketCounts.io reports from a promoter?

Ask for them. The promoter connects Eventbrite or Universe to their own TicketCounts.io account, picks your show, adds your address and sets the schedule. From then on the count arrives on its own, and nobody has to remember to send it.

Step 1: Send the request
Use the template below. Say which shows, who should get them, and when.
Step 2: The promoter connects their ticketing
With their own Eventbrite or Universe login. You never need access to it.
Step 3: They add you and set the schedule
One report per show: your address, the days, the time and your time zone.
Step 4: The count arrives
Reply to any report to reach the promoter. Use the unsubscribe link at the bottom if you don't need it any more.

Templates

What should I send the promoter?

A short request that says which shows, who should get the counts, and when. There are two versions below: one for a single show, and one for every date the promoter has with your artist. Replace the words in brackets before you send it.

Template · Ask a promoter for automatic counts

Subject: Counts for [Artist] at [Venue]: could you schedule a report?

Hi [Promoter name],

Could you send me counts for [Artist] at [Venue] ([Show date]) automatically? If you sell on Eventbrite or Universe, TicketCounts.io can email me the count on a schedule, so you don't have to pull it.

Send to: [Your email] (and [Manager email])
When: daily at [Time] [Time zone]
Until: show day

Setup is in your own TicketCounts.io account: connect your ticketing account, pick the show, add my address and choose the schedule. The Free plan covers 1 show with up to 2 recipients.

Thanks,
[Your name]
[Agency]

Template · Ask for every date on a run

Subject: Counts for [Artist]: [Number] dates with you

Hi [Promoter name],

For the [Number] [Artist] dates you're promoting, could you set up one TicketCounts.io report per show, all sent to [Your email] at [Time] [Time zone]?

[Date 1] [City 1], [Venue 1]
[Date 2] [City 2], [Venue 2]

Each report covers one show. The Starter plan runs up to 10 reports at once.

Thanks,
[Your name]

Sample

What do I receive?

An email from the promoter's name via TicketCounts.io with the current count for one show: tickets sold, with the change since the last report and a breakdown by ticket type. It is your own copy, so other recipients' addresses are never shown. Reply to reach the promoter, or use the unsubscribe link at the bottom.

From: Northside Presents via TicketCounts.io
Subject: Marrow Creek · 412 sold (+38)
To: you@example.com (each recipient gets their own copy)

Example report email. The organizer, show and numbers are made up; links are turned off. What each part of the report means

In every report

The event name and tickets sold, with a breakdown by ticket type (Eventbrite) or paid and free totals (Universe).
The change since the previous report, from the second report on.
The percent of capacity sold, when the platform reports the event's capacity.
You choose whether each report shows paid tickets, free tickets or both.
One copy per recipient, so nobody sees the other addresses.
Replies go to you, the account holder.
An unsubscribe link in every email, plus one-click unsubscribe in mail apps that support it.
Your logo on paid plans; the TicketCounts.io header on Free.

New to the terms? Ticket counts, sell-through and sales pace in the glossary.

Compare

How does TicketCounts.io compare with agent-side count tools?

TicketCounts.io works from the promoter's side: the promoter pushes the count to you. Agent-side tools collect counts from many promoters and box offices for the agency. They solve different problems; here is when each one fits. Prices are as published by each company, with the date we checked them.

Ticket count tools for agents: who they are built for and their published prices

Ticket count tools for agents: who they are built for and their published prices
Tool	Built for	Published price	A better fit when
TicketCounts.io	Promoters and venues that send counts from Eventbrite or Universe; agents receive them	Free for agents. Promoters: Free for 1 report, paid plans from $7/mo	Your promoters sell on Eventbrite or Universe and you want their counts pushed to you on a schedule.
Gigwell Ticket Counts Pro	Booking agencies collecting counts from many venues and box offices	$79 to $319 per month billed annually ($99 to $399 billed monthly), from 25 shows up to unlimited	An agency needs to request and chase counts from many box offices, with overdue alerts and market pace reports.
RealCount	Agents, managers, promoters and venues aggregating counts from many sources	Artist $15, Boutique $100, Growth $250 per month, Enterprise by quote	A team needs counts from many ticketing sources in one dashboard with historical pacing.

Sources

Gigwell: Ticket Counts Pro (checked September 19, 2026)
Gigwell: Pricing (checked September 19, 2026)
RealCount (checked September 19, 2026)

Product names are trademarks of their owners. TicketCounts.io is not affiliated with them.

FAQ

Questions from booking agents

Do I need to pay or sign up?

No. Agents only receive the emails. The promoter runs the report from their own TicketCounts.io account; the Free plan covers 1 show with up to 2 recipients.

Can I reply to a report?

Yes. Replies go to the promoter's account email, so questions about a count reach the person who sent it.

Can one promoter send me several shows?

Yes. The promoter sets up one report per show. Each one has its own days, time and time zone, so you can get every date on a run at the same time.

Can I stop the emails?

Yes. Use the "Stop these emails" link at the bottom of any report, or your mail app's unsubscribe button.

What if the promoter doesn't sell on Eventbrite or Universe?

Then TicketCounts.io can't send their counts: those two are the only platforms it reads. The promoter can tell us which platform they sell on from the integrations page, and we email them once, if it goes live.

Integrations

Promoter plans are on the pricing page.

Promote shows as well? Send your own counts.

Free for 1 active event report. New accounts get 14 days of Pro, no card needed. See a sample report.

Start free See pricing