Guide
How to share Eventbrite ticket sales with a co-promoter (without sharing your login)
Don't share your Eventbrite password. There are three ways to share sales: give the co-promoter their own access to your Eventbrite account, set up an Eventbrite scheduled email report, or send a scheduled count email with a tool such as TicketCounts.io. Pick by how much they should see and how often they need it.
By Blake Henderson
Last updated
First
Why not just share the login?
Because a shared password is shared control. Anyone who has it can do everything you can do in the account, and taking it back means changing the password for everyone who uses it. A co-promoter usually needs one number, the count. The three methods below share sales without the login.
- Anyone with the password can do everything you can do in the account.
- Taking access back means changing the password for everyone who uses it.
- A co-promoter usually needs one number, the count, not the whole account.
Method 1
Method 1: give them their own Eventbrite access
Eventbrite has user permissions for giving other people access to your account. The co-promoter logs in with their own credentials whenever they want and sees what their permissions allow.
Good for: a co-promoter who works inside Eventbrite with you and wants to look at reports themselves. Check which permissions they need in Eventbrite's help center before you invite them.
Watch for: nothing arrives by email; they have to log in to see a count. And they can see and do whatever their permissions allow, so give them only what they need.
Co-hosts and collaborators
How do I add a co-host, co-organizer or collaborator on Eventbrite?
Give them their own user access to your Eventbrite account; that is Method 1. Eventbrite has user permissions for giving other people access to your account. Menus and permission names change, so follow Eventbrite's help center for the current steps. If they only need the count, they don't need access at all.
Methods 2 and 3 email the count to them on a schedule, and nobody gets a login to your account.
Method 2
Method 2: an Eventbrite scheduled email report
Eventbrite can email a report on a schedule to people outside your account: up to 10 reports per organizer, up to 10 recipients each, one event per report, only events in the next 3 months, sent daily (for the prior day), weekly on Monday, or monthly on the 1st. It is free and built into Eventbrite (Eventbrite Help Center, checked September 18, 2026).
- Scheduled reports: Up to 10 per organizer
- Recipients per report: Up to 10
- Events per report: 1
- Which events: Only events in the next 3 months
- When reports are sent: Daily (for the prior day), weekly on Monday, or monthly on the 1st
- What the report shows: Quantity sold, gross or net
- Subject line: Fixed; cannot be changed
Source: Eventbrite Help Center: How to create and schedule email reports, checked
Every limit side by side: Eventbrite scheduled reports vs TicketCounts.io.
Method 3
Method 3: push a scheduled count with TicketCounts.io
Connect Eventbrite to TicketCounts.io, pick the show, add your co-promoter and choose the days, time and time zone. They get the count by email on that schedule, with no login and no 3-month window, and you keep your password to yourself.
Step 1: Open Integrations in your TicketCounts.io dashboard and choose Connect Eventbrite.
Step 2: Sign in to Eventbrite and approve the connection.
Step 3: Create a report: pick the organization and the event, add recipients and set the schedule.
Step 4: Optionally send yourself a test email first; the report then goes out on its schedule.
Each report covers one event and shows ticket counts only: tickets sold, with the change since the last report and a breakdown by ticket type, never revenue. What TicketCounts.io reads from Eventbrite, and what it never reads, is on the Eventbrite integration page.
Decision
Which method should I use?
Pick by three questions: should they log in, should they see revenue, and how far out is the show? The table answers each for all three methods. A co-promoter who only needs the count can get it by email with either scheduled method, without a login to your account.
| Compared | Their own Eventbrite access | Eventbrite scheduled report | TicketCounts.io scheduled count |
|---|---|---|---|
| Arrives by email | No, they log in to look | Yes | Yes |
| Revenue visible | Depends on their permissions | Can show quantity sold, gross or net | No, counts only |
| Shows more than 3 months out | Yes | No, only events in the next 3 months | Yes |
| When they get the number | Whenever they log in | Daily (for the prior day), weekly on Monday, or monthly on the 1st | The days, time and time zone you pick |
| How many people | One login per person | Up to 10 per report | Per report, by plan: Free 2, Starter 10, Pro 25, Venue 100 |
| Also works for Universe shows | No | No | Yes |
| Cost | Part of your Eventbrite account | Part of your Eventbrite account | Free for 1 report; paid from $7/mo |
Eventbrite facts from the Eventbrite Help Center, checked on the dates in the sources below. TicketCounts.io plans are on the pricing page.
Template
What should I tell my co-promoter?
Send one short note when you set up the report, so they know what arrives, when, and how to ask for more. It also tells them the sender name to expect, so the first report is not mistaken for spam. Replace the words in brackets.
Subject: Daily counts for [Show] from [Your company]
Hi [Co-promoter name], Instead of sharing our Eventbrite login, I've set up a daily count for [Show] ([Show date], [Venue]). It arrives every day at [Time] [Time zone] from [Your company] via TicketCounts.io, with tickets sold, the change since the last report and a breakdown by ticket type. If you need more than the count, tell me what you need to see and I'll add you as a user on our Eventbrite account with that access. [Your name]
More versions, for agents, artist teams and sponsors: ticket count email templates.
FAQ
Sharing Eventbrite sales: questions
Can I share Eventbrite sales with a co-promoter without giving them my password?
Yes. Give them their own access to your Eventbrite account, schedule an Eventbrite email report to them, or send them a scheduled count with TicketCounts.io. None of the three needs your password.
Can a co-promoter get counts for just one event?
Yes. Each Eventbrite scheduled report covers one event (Eventbrite Help Center, checked September 18, 2026), and so does each TicketCounts.io report. With their own Eventbrite access, what they can see depends on the permissions you give them.
Can I add another user to my Eventbrite account?
Yes. Eventbrite has user permissions for giving other people access to your account. Menus and permission names change, so follow Eventbrite's help center for the current steps.
Can Eventbrite email reports to people outside my account?
Yes. Eventbrite scheduled email reports can go to people outside your account, with limits: up to 10 reports per organizer, up to 10 recipients each, one event per report, only events in the next 3 months, sent daily (for the prior day), weekly on Monday, or monthly on the 1st (Eventbrite Help Center, checked September 18, 2026).
Does Eventbrite have a ticket count report for several events?
Eventbrite has one as part of Eventbrite Music, and Eventbrite says it is not currently accepting new Eventbrite Music customers (Eventbrite Help Center, checked September 18, 2026).
Can I share Universe sales the same way?
Methods 1 and 2 are Eventbrite features. TicketCounts.io also connects to Universe (a Ticketmaster company), so method 3 works for Universe shows as well.
Sources
Eventbrite is a trademark of Eventbrite, Inc. TicketCounts.io is not affiliated with or endorsed by Eventbrite.
Share the count, keep the login.
Free for 1 active event report. New accounts get 14 days of Pro, no card needed. See a sample report.